WHY CAN'T I IMPORT IMAGES

[davidb]

There seems to be something seriously wrong with the Attachment option.

I've been trying to import some images from the portrait evening but no matter how much I reduce the size of the file I'm still told the file is too large. WHY?

[Rose]

I'm having the same problem... Despite the stated max requirements I've been having to reduce the image size to a max of 800 x 600 as it won't accept 1024 x 768 regardless of how low the resolution is... and I've gone down to 100mb !

[Mike Farley]

Hmm, I have just succesfully posted a couple of images in a test post - viewtopic.php?f=2&t=1752.

The strange thing is that the file size of the images is not being reported correctly on the forum, both should be under 150KB.

This looks like one for Peter?

[Peter Boughton]

Nothing was changed (yet), so any image that worked yesterday should work now.

Rose, please try a 1024x768 image again, I've increased the limit to 1025 in case the check is "less than" instead of "less than or equal".

Mike, that's probably a red herring (I'll explain why later, to avoid confusing this thread).

I do have some thoughts on what's going on, but quick checks haven't helped and I don't have the time to investigate further right now.

If anyone gets an error on what should be a valid image, please provide:
* The exact error text (either copy&paste or take a screenshot).
* When/where it occurs (i.e. when selecting the file, after upload, when previewing, when submitting the post).
* What browser name and version you're using (i.e. Internet Explorer 11, Firefox 37, Safari 8, etc).
* The image causing the problem (send it via private message, or via email).

That'll help me narrow down what's wrong and hopefully fix it.

[Iggy]

Hello Dave,
Using the Attachment on the bottom of the email, the suggestion when I tried to load an image was that upto a size of 250KB was acceptable. I tried every which way with sizes of image and only when the image was 100 KB was it accepted and reproduced in a nice large image in Rose's Caption competition.
Good Luck,
Iggy

[Mike Farley]

Hello Dave ....

Is that Dave, as in "I'm sorry Dave, I'm afraid I can't do that" ?

https://www.youtube.com/watch?v=ARJ8cAGm6JE

[Mike Farley]

I have just run a quick test using a test id and have uploaded some images without difficulty. The browser was Firefox.

viewtopic.php?f=2&t=1758

Looking at the screen shots, the file size is not too big which leaves only pixel dimensions exceeding the limit as the most probable cause. PEBKAC, I wonder?